This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.
This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).
Exercise 2: Organization Development Practitioner Skills
You are the leader of a management team about to hire an organization development practitioner to conduct a team-building exercise with your staff. The staff generally get along well, though you feel that the team's performance could be better. You would like the OD practitioner to propose an intervention to help the team improve.
In small groups of three to five members, identify the top eight to ten skills or knowledge areas you would want your practitioner to possess. You may add to the list if you think of a different skill or knowledge area that does not appear below. Compare your list with that of your team members and discuss the following questions.