This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

Sticker Shock in an Organization That Will Not Stick Together
Sticker shock in an organization that will not stick together
Barbara A.Ritter

Learning Objectives

  • To help you understand the interconnectedness of organizational systems, including organizational strategy, culture, structure, and human resource management policies and procedures.
  • To help you visualize and practice dealing with difficult people in a supervisory setting.

Judy Thorson, the executive director of a local not-for-profit organization called Helping Hands, sat in her office pondering the events that she expected to occur at the management meeting that afternoon. Recently, she had brought in an external consulting team to get a fresh perspective on some ongoing organizational problems regarding the internal conflicts at Helping Hands. The consulting team had indeed identified several underlying issues in specific departments, and Judy ...

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