This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

The Discipline Dilemma in Rainbow High School
The discipline dilemma in Rainbow High School
Lize A. E.Booysen and Stella M.Nkomo

Learning Objectives

  • To help you understand the steps involved in the consulting contract.
  • To make you aware of the ethical issues involved in the entry and contracting stage of a consulting project.
  • To help you identify clients, or client subsystems in a consulting project, and to clarify client and consultant roles.

Annette Duval, the Principal of Rainbow High School, was driving home after yet another difficult day at school. She thought about that day's staff meeting regarding the rising frequency of race-based conflict and violence at her school and the different perceptions among her staff on these issues. She could not understand why the staff failed to reach consensus on how ...

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