This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

Whole Organizational Design Intervention
Whole organizational design intervention
JulieWilliamson and RachaelThomas

Learning Objectives

  • To support your learning about how organizational design issues arise in complex business situations, with ambiguous goals and conflicting agendas between groups.
  • To learn how to apply the STAR model to understand these types of situations from an organizational design perspective, and to use the model to structure thinking about possible solutions.

GenLife, Inc. was an established multinational insurance company, was well-known in the area, and employed approximately 3,000 people, many locally. They had grown through an acquisition strategy over the past 10 to 15 years. They tended to acquire and absorb rather than leave businesses to run independently, but they often struggled to integrate systems and operations. In a recent effort to “get smaller to grow ...

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