This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

When a Team Breaks in Two
When a team breaks in two

Learning Objectives

  • To help you understand the tensions that may surface in organizational teams.
  • To help you recognize how ineffective managerial communication may lead to a culture of competition rather than cooperation in an organization.
  • To help you recognize the importance of understanding how a team got into a situation prior to determining the solution for the organizational problem.

As you drive through the beautiful rolling hills toward your meeting with Tim and Chuck, you find yourself wondering how today's meeting is going to unfold. Working on this project has been one of the most unique, fascinating, and difficult consulting jobs in which you have ever been involved. However, you have no idea what to expect next. You ...

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