This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

Safe Passage: An NGO in Guatemala City Responds to a Leadership Crisis
Safe passage: An NGO in Guatemala City responds to a leadership crisis
Candace A.Martinez

Learning Objectives

  • To help you gain an understanding of the singular vision and personal attributes required to found and operate a social purpose nongovernmental organization (NGO) in a developing country.
  • To provide an illustrative example of the challenges of leading a nonprofit organization.
  • To make you aware of the complexities facing an organization when it undergoes a sudden leadership transition.

Safe Passage, or Camino Seguro, is a 501(c)(3) nonprofit corporation that provides a haven in the “toxic environment of the Guatemala City garbage dump” ( Through its educational, sports, and social programs for the children and families who comprise the informal refuse collectors (“waste-pickers”) and ...

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