This comprehensive collection of cases and exercises allows students to practice organization development (OD) skills at the same time as learning about theories of organizational change and human behavior. The first part of the book presents cases about the OD process, and the second part includes cases in organization-wide, team, and individual interventions. The final part provides practical exercises that make the course material come alive through realistic scenarios that organizational change practitioners regularly experience.

This book can be used as a stand-alone text or as an accompaniment to Donald L. Anderson's textbook Organization Development: The Process of Leading Organizational Change, Second Edition (ISBN 978-1-4129-8774-5).

Engaging Broader Leaders in the Strategic Planning of Lincoln Women's Services

Engaging Broader Leaders in the Strategic Planning of Lincoln Women's Services
Engaging broader leaders in the strategic planning of Lincoln Women's Services
Bruce O.Mabee

Learning Objectives

  • To sharpen your negotiation for effective feedback on the first contact with a client.
  • To encourage you to promote safe, early tests that provide empirical feedback—quickly confirming, refuting, or expanding perception data from surveys or interviews.
  • To keep your eye on whatever continues after the intervention—in the situations and actions that are usually much more important than the intervention or its direct results.

Maria Worthington was looking for a strategic planning facilitator for the Lincoln Women's Services Center, a not-for-profit organization that focuses on the career progress of young women with moderate to severe medical conditions in an eastern U.S. city.1 Maria, the executive director, ...

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