Skills in caring for people with dementia are increasingly demanded of all health care practitioners as the numbers of diagnosed increase. Caring for People with Dementia presents Christine Brown Wilson’s latest research into improving dementia care for both non-expert students and junior staff as well as more senior managers. The text first guides the reader through the underpinning theory behind the different approaches to person centred and relationship centred care and provides case scenarios with a range of practical strategies staff and students have developed and implemented. It then presents the different levels of the organisational change using practical strategies adopting a person centred and relationship centred approach involving the person with dementia and their families. This book will be indispensable reading for all nursing and healthcare students and practitioners who want to improve the quality of life for people with dementia. Christine Brown Wilson is Associate Professor at the University of Queensland, Australia.

Managing Relationship-Based Approaches to Care

Managing Relationship-Based Approaches to Care

Learning objectives

By the end of this chapter, the reader will be able to:

  • Examine how to organise the delivery of relationship-based dementia care.
  • Explore how leadership and teamworking is influenced by the structure of the organisation as a complex adaptive system.
  • Analyse the barriers and enablers at the middle (meso) level of the organisation that might impede or promote a dementia-friendly service.
  • Construct an individual staff development plan that promotes relationship-based dementia care.


Person-centred care is often dependent upon the staff who may be on duty. Alternatively, staff may perceive positive achievements with people with dementia as ‘lucky’ rather than attributing these achievements to a person-centred strategy. In Chapter 3, we discussed how dementia care was part of a highly ...

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