Previously referred to as The No Blame Approach, the work of George and Barbara has been popular amongst practitioners but criticised by politicians. This publication incorporates an updated edition of their best selling Crying For Help and charts the recent controversy which lead to the removal of the method as a recommended intervention from the DfES website. For those who are interested in understanding, using and evaluating the method, this will provide a clear practical guide and an explanation of the theory underpinning the work.

Political Events

Political events

The inclusion of a section on ‘political events’ in a book about effective methodology might seem unexpected or inappropriate. The justification for this chapter is that no social process can rely solely on accountability. It is embedded into the Zeitgeist of the time and can become a political football.

The Support Group Method was launched under the name ‘The No Blame Approach’ in 1991 with the publication of a training video (Maines and Robinson, 1992). The intervention was a response to a crisis and the name was adopted in haste. While ‘No Blame’ is an important ingredient, the procedure includes other essential elements:

  • encouragement of empathy
  • shared responsibility
  • problem-solving.

None of these is made explicit in the name and, in this book, we launch the work under ...

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