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This critique of modern academia is also a proposal for making campuses more effective -- that is, better at meeting the clients' or customers' needs. The author addresses the problems that many academic institutions have today in clinging to the practices and organization of the past. By outlining the many problems in organization that colleges and universities face today, the author hopes to reveal workable solutions.
Organizational Redesign
Organizational Redesign
The real voyage of discovery consists not in seeking new landscapes, but in having new eyes.
When I conduct case studies on organizational change in higher education, one of the questions I ask is, “If you were able to create a new institution, instead of changing the existing one you work in, what would be different?” Invariably, the changes that are suggested are dramatic: Eliminate departments, reconfigure the reward structure, rethink what tenure means, move away from static semesters, speed up the decision-making process, and have fewer committees. All of the good and dramatic ideas, however, are lost in my follow-up question, “Given that you do not work in a new organization, what kinds of changes are possible?” The second question is ...
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