Bridging Differences: Effective Intergroup Communication is based on the assumption that the processes operating when we communicate with people from other groups are the same processes operating when we communicate with people from our own groups. Author William B. Gudykunst has written this book from the perspective of "communicating with strangers" and addresses how factors related to our group memberships (e.g., inaccurate and unfavorable stereotypes of members of other cultures and ethnic groups) can cause us to misinterpret the messages we receive from members of those groups. Designed for students taking courses in Intercultural Communication or Intergroup Communication, Bridging Differences is also useful for many courses in Cultural Studies, Anthropology, Sociology, and Management.
Chapter 9: Developing Relationships with Strangers
Developing Relationships with Strangers
In the previous two chapters, I discussed how we can be perceived as competent communicators and manage conflict constructively when we communicate with sttangers. If we have the motivation, knowledge, and skills to communicate effectively and appropriately and we can manage conflicts with strangers, we have the basis for establishing ongoing relationships with sttangers. In this chapter, I examine how we develop interpersonal and romantic relationships with strangers. To put this discussion in context, however, it is necessary to begin with a discussion of how communication in interpersonal relationships is similar and different across cultures and ethnic groups.
Similarities and Differences across Groups
Before we can understand how we form relationships with sttangers, we need to recognize how communication in ...