• Summary
  • Contents
  • Subject index

Behavior Change in the Human Services, Fifth Edition continues to provide a systematic introduction and overview of behavioral and cognitive principles and their applications to a wide range of problems and situations encountered in the human service professions. Designed for students and practitioners, the book uses a unique problem-solving framework to demonstrate how behavior change principles can be applied to practice situations. The book features a detailed and sequential organization that encourages readers to move progressively through material of increasing complexity and to conduct self-assessments of their knowledge. The Fifth Edition includes eight clinical case studies and many new and engaging examples that address issues such as substance abuse, child behavior problems, assertiveness, marital discord, and developing appropriate social behaviors.

Respondent Conditioning
Respondent conditioning

Alice knew it was the Rabbit coming to look for her, and she trembled till she shook the house, quite forgetting that she was now about a thousand times as large as the Rabbit and had no reason to be afraid of it.

—Lewis Carroll, Alice's Adventures in Wonderland, 1865

Bill felt anxious when he was criticized by his employer. He said he often became depressed after these encounters. In a role play of such situations, Bill perspired heavily, his face turned red, his breathing became rapid, and he rapped his knuckles against each other. His hands trembled, and he made excuses in replying to the criticism.


After completing this chapter, you should be able to do the following:

  • Give an example of a behavior established ...
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