• Summary
  • Contents
  • Subject index

Argumentative and Aggressive Communication: Theory, Research, and Application is the first text to describe the development, history, research, and application efforts on the communication traits of argumentativeness and verbal aggressiveness. Authors Andrew S. Rancer and Theodore A. Avtgis include a collection of nine widely used reliable and valid instruments which the reader, the researcher, and the practitioner can use for diagnostic and research purposes.

Argumentative and Verbally Aggressive Communication in Instructional Contexts
Argumentative and verbally aggressive communication in instructional contexts

Think about the best learning experience you have had. You might recall an example from elementary school, high school, or college or a time when you took some type of training program. Now, think of some factors that led you to consider this as one of the best. If your response is similar to most people, you will immediately focus on the instructor. The factors that made this learning experience so pleasurable are likely to include a cluster of instructor attributes such as being helpful, interesting, engaging, knowledgeable, and humorous. You may have had an instructor who learned your name and called on you by name. You may have had ...

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