An Introduction to Helping Skills: Counselling, Coaching and Mentoring provides a full introduction to the theory and skills needed to work across the range of helping professions. Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing. Part 1 takes readers through the theory, approaches and skills needed for helping work, and includes chapters on: • The differences and similarities of counselling, coaching and mentoring • Foundational and advanced skills for effective helping • Supervision and reflective practice • Ethical helping and working with diversity Part 2 shows how helping skills look in practice, in a variety of different helping professions. 10 specially-written case studies show you the intricacies of different settings and client groups, including work in schools, hospitals, telephone helplines and probation programs. Whether a trainee in counselling, coaching or mentoring, or a professional working with helping relationships, this book will help develop the skills and knowledge to work effectively across the helping professions.
Chapter study 9: ‘Megan’ Contributed by a Care Manager Assistant
‘Megan’ Contributed by a Care Manager Assistant
I am employed as a care manager assistant in a multidisciplinary health and social care team, working with adults with learning disabilities. Our team consists of care managers, community nurses, occupational therapists, speech and language therapists, psychologists and counsellors. The team provides a person-centred approach to support planning, adopting a holistic approach to meeting clients’ needs and aspirations.
I was asked to see a young woman, ‘Megan’, who had visited a local drop-in centre for people with learning disabilities. She appears distant and isolated from the group and presents as very low.
Megan seems reluctant to talk to me. In our initial interventions she looks away and does not engage in conversation. Even ...