An Introduction to Helping Skills: Counselling, Coaching and Mentoring provides a full introduction to the theory and skills needed to work across the range of helping professions. Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing. Part 1 takes readers through the theory, approaches and skills needed for helping work, and includes chapters on: • The differences and similarities of counselling, coaching and mentoring • Foundational and advanced skills for effective helping • Supervision and reflective practice • Ethical helping and working with diversity Part 2 shows how helping skills look in practice, in a variety of different helping professions. 10 specially-written case studies show you the intricacies of different settings and client groups, including work in schools, hospitals, telephone helplines and probation programs. Whether a trainee in counselling, coaching or mentoring, or a professional working with helping relationships, this book will help develop the skills and knowledge to work effectively across the helping professions.

‘Joe’ Contributed by a Trainee Probation Officer

‘Joe’: Contributed by a Trainee Probation Officer

I am currently working for the National Probation Service (NPS) as a trainee probation officer. The majority of my role is offender management.

As an offender manager (OM) in the NPS, my role is to work with high-risk offenders who are serving court-ordered community and custodial sentences, including the licence period completed after release from prison. The purpose of my role is to assess criminogenic needs, devise a plan to support the offender through their sentence, enforce any breaches of their requirements, and continually assess and manage the risks they pose.

My case study focuses on Joe, a young man I have been supporting since his release from custody. He is classed as ...

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