An Introduction to Helping Skills: Counselling, Coaching and Mentoring provides a full introduction to the theory and skills needed to work across the range of helping professions. Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing. Part 1 takes readers through the theory, approaches and skills needed for helping work, and includes chapters on: • The differences and similarities of counselling, coaching and mentoring • Foundational and advanced skills for effective helping • Supervision and reflective practice • Ethical helping and working with diversity Part 2 shows how helping skills look in practice, in a variety of different helping professions. 10 specially-written case studies show you the intricacies of different settings and client groups, including work in schools, hospitals, telephone helplines and probation programs. Whether a trainee in counselling, coaching or mentoring, or a professional working with helping relationships, this book will help develop the skills and knowledge to work effectively across the helping professions.
Chapter study 4: ‘Diane’ Contributed by an NHS Community Drugs and Alcohol Worker
‘Diane’ Contributed by an NHS Community Drugs and Alcohol Worker
I am employed as a drug worker in an NHS community drug and alcohol service. The team is multidisciplinary, consisting of psychiatrists, community psychiatric nurses, family therapists, psychologists and drug workers. Our clients are considered ‘complex’ in that they have dual diagnoses of mental health and substance-use disorders, often coupled with additional social problems such as poverty and homelessness.
I work with a young woman who has a diagnosis of personality disorder, opiate and crack cocaine dependency. When I first met Diane, 18 months ago, she seemed wary. She had worked with a previous keyworker for two years and formed a close attachment to him. I ...