An Introduction to Helping Skills: Counselling, Coaching and Mentoring provides a full introduction to the theory and skills needed to work across the range of helping professions. Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing. Part 1 takes readers through the theory, approaches and skills needed for helping work, and includes chapters on: • The differences and similarities of counselling, coaching and mentoring • Foundational and advanced skills for effective helping • Supervision and reflective practice • Ethical helping and working with diversity Part 2 shows how helping skills look in practice, in a variety of different helping professions. 10 specially-written case studies show you the intricacies of different settings and client groups, including work in schools, hospitals, telephone helplines and probation programs. Whether a trainee in counselling, coaching or mentoring, or a professional working with helping relationships, this book will help develop the skills and knowledge to work effectively across the helping professions.
Chapter study 2: ‘Maggie’ Contributed by a Life-Coach in Private Practice
‘Maggie’ Contributed by a Life-Coach in Private Practice
Maggie came to me as she was having major difficulties in her career and was facing imminent redundancy. Employed in a senior role, she was in a highly pressurised work environment, had problems with work colleagues, and had been through a period of great stress. Initially she asked for coaching around interview skills, as she wanted a new job but was still enmeshed in extricating herself from her last position.
Listening to Maggie describing the work problems that she had endured, and recounting both the pressure she was under and the unfair treatment she felt she had experienced from her employer, was an essential first task. There were tears in ...