An Introduction to Helping Skills: Counselling, Coaching and Mentoring provides a full introduction to the theory and skills needed to work across the range of helping professions. Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing. Part 1 takes readers through the theory, approaches and skills needed for helping work, and includes chapters on: • The differences and similarities of counselling, coaching and mentoring • Foundational and advanced skills for effective helping • Supervision and reflective practice • Ethical helping and working with diversity Part 2 shows how helping skills look in practice, in a variety of different helping professions. 10 specially-written case studies show you the intricacies of different settings and client groups, including work in schools, hospitals, telephone helplines and probation programs. Whether a trainee in counselling, coaching or mentoring, or a professional working with helping relationships, this book will help develop the skills and knowledge to work effectively across the helping professions.

‘Annie’ Contributed by a Learning Support Assistant in a Mainstream Secondary School

‘Annie’: Contributed by a Learning Support Assistant in a Mainstream Secondary School

As a learning support assistant in a mainstream secondary school, I mentor young people with complex needs. Annie is a Year 8 pupil who struggles to control her anger and is prone to violent outbursts.

Having engaged with Annie for a year, we have built a very close working relationship. By listening closely to Annie and demonstrating empathy, respect and a non-judgemental approach, Annie has begun, over time, to trust me. She allows me ‘into her world’, to understand how she really feels behind the bravado. Annie is often lonely and frightened; her anger is her defence – she uses it to ...

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