An Introduction to Helping Skills: Counselling, Coaching and Mentoring provides a full introduction to the theory and skills needed to work across the range of helping professions. Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing. Part 1 takes readers through the theory, approaches and skills needed for helping work, and includes chapters on: • The differences and similarities of counselling, coaching and mentoring • Foundational and advanced skills for effective helping • Supervision and reflective practice • Ethical helping and working with diversity Part 2 shows how helping skills look in practice, in a variety of different helping professions. 10 specially-written case studies show you the intricacies of different settings and client groups, including work in schools, hospitals, telephone helplines and probation programs. Whether a trainee in counselling, coaching or mentoring, or a professional working with helping relationships, this book will help develop the skills and knowledge to work effectively across the helping professions.

Working with Diversity

Working with Diversity

Chapter objectives: Readers will have the opportunity to …

  • define key terms and concepts underpinning diversity.
  • identify how gender, class, culture, race, ethnicity, dis/ability and other factors are central to the life experience and development of every human being.
  • consider their own responses to diversity in the helping context.
  • reflect on effective ways of working with diversity in counselling, coaching and mentoring relationships.


The ways in which our world and our worldview have changed over the last century are remarkable. The advent of accessible and relatively fast transport systems worldwide has meant that there is much greater mobility for individuals across cities, counties, countries and continents. In addition, the developments in technologies – particularly access to news about activities taking place through social media ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles