An Introduction to Helping Skills: Counselling, Coaching and Mentoring provides a full introduction to the theory and skills needed to work across the range of helping professions. Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing. Part 1 takes readers through the theory, approaches and skills needed for helping work, and includes chapters on: • The differences and similarities of counselling, coaching and mentoring • Foundational and advanced skills for effective helping • Supervision and reflective practice • Ethical helping and working with diversity Part 2 shows how helping skills look in practice, in a variety of different helping professions. 10 specially-written case studies show you the intricacies of different settings and client groups, including work in schools, hospitals, telephone helplines and probation programs. Whether a trainee in counselling, coaching or mentoring, or a professional working with helping relationships, this book will help develop the skills and knowledge to work effectively across the helping professions.

Advanced Skills for Effective Helping

Advanced Skills for Effective Helping

Chapter objectives: Readers will have the opportunity to …

  • identify advanced counselling skills: information sharing, challenge, immediacy and silence;
  • consider how these skills are used in the helping context;
  • develop their own use of advanced counselling skills by engaging with the activities suggested through the chapter.


The previous chapter began by defining the term ‘skill’. Five key skills for effective helping were introduced: active listening, helpful questioning, reflection, summarising and paraphrasing. It is important that helpers familiarise themselves thoroughly with these foundation skills, and feel confident about using them, before moving on to develop and apply advanced helping skills in their counselling, coaching and mentoring practice. Applying the key skills explored in the previous chapter will enable helpers to ...

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