An Introduction to Helping Skills: Counselling, Coaching and Mentoring provides a full introduction to the theory and skills needed to work across the range of helping professions. Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing. Part 1 takes readers through the theory, approaches and skills needed for helping work, and includes chapters on: • The differences and similarities of counselling, coaching and mentoring • Foundational and advanced skills for effective helping • Supervision and reflective practice • Ethical helping and working with diversity Part 2 shows how helping skills look in practice, in a variety of different helping professions. 10 specially-written case studies show you the intricacies of different settings and client groups, including work in schools, hospitals, telephone helplines and probation programs. Whether a trainee in counselling, coaching or mentoring, or a professional working with helping relationships, this book will help develop the skills and knowledge to work effectively across the helping professions.

Foundation Skills for Effective Helping

Foundation Skills for Effective Helping

Chapter objectives: Readers will have the opportunity to …

  • identify foundation counselling and helping skills;
  • consider how these skills are used in the helping context;
  • develop their own use of helping skills by engaging with the activities suggested through the chapter.


So far, this book has placed an emphasis on the fact that effective helping – counselling, coaching and mentoring – is neither a cosy chat nor a mutually beneficial conversation nor a monologue. Rather it is a purposeful and goal-orientated intervention that provides opportunities for developing in-depth reflection and understanding on the part of clients, whilst they work towards positive change in their lives. In order to engage in a meaningful way with clients, helpers are required to ...

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