Blending theory and practice, with examples and exercises, the book is aimed at professionals from a range of backgrounds, whether therapeutic, educational or business in orientation, who want to expand and transfer their skills to the coaching profession. It is essential reading for all coaching and mentoring courses.

Skills and Processes of Coaching

Skills and processes of coaching


In this chapter, we focus on the principled communication skills and approaches which fuel the coaching process, and which provide the bedrock to which we can attach more provocative interventions. We are contextualising these within the early stages of the Dexter and Dexter framework, that is contracting, identifying issues and strengths, embedding the attitudes of the outer circle, and working with intentionality. We also explore the essential skills and techniques of coaching, which we define as contracting, listening, responding and goal setting. In addition, we assimilate the dimensions, styles, modes and procedural aspects of facilitation within coaching, which we base around the work of John Heron (1999).

Essential Skills and Techniques

The initial skills of coaching are identical, ...

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