Throughout their careers, social work students and practitioners need to demonstrate an understanding of critical and reflective practice. The Professional Capabilities Framework sets out how newly-qualified social workers can achieve this, and become ‘critical practitioners’ who are able to make decisions in fast-moving situations. This book is a complete guide for those practitioners who facilitate action learning and who can, in turn, develop the reflective practice and critical thinking skills now demanded of NQSWs. The authors use Action Learning to explore fundamental aspects of good social work practice including emotional intelligence, anti-oppressive practice and empowerment. This book is practical, skills-based and essential reading for all social workers who wish to extend their understanding and knowledge.