Written to inform, challenge, and entertain, this book explains alternative ways of thinking about management and managing people in a way that is easy to understand, but also provocative and enjoyable.
The book covers topics that are central to management, organizational behavior, or leadership courses–what managers do, motivation, communication, and ethics. Ann Cunliffe breathes fresh air into these topics, emphasizing the importance of relations when thinking about management and drawing on a range of disciplines such as philosophy and linguistics.
A trusted and respected academic who has written widely on management, this book will stretch, surprise, and reward undergraduate, graduate and MBA students.
Chapter 2: Managing, Language and Communication (or ‘That's Not What I Said…’)
Managing, Language and Communication (or ‘That's Not What I Said…’)
We must maintain that level of quality, so I manage by wandering around. I do, if you will, kind of feel the pulse of the airport. I talk to ...