This is the definitive introduction to coaching and mentoring, written by an experienced and multidisciplinary team. Taking you all the way through from the emerging theory to informed practice, the book covers:  • Skills, purposes and outcomes of coaching and mentoring processes  • The many settings in which they take place – public, private and voluntary  • Coaching and mentoring’s evidence base and how it is assessed  • The professionalization of coaching and mentoring and a move towards integration. Supported by a wide range of case studies, activities, further questions and topics for discussion, this book is a comprehensive but accessible introduction. The authors take a critical approach and go beyond the basics, to support your development as a critically reflective practitioner. It is essential reading for those studying coaching and mentoring, and professionals looking to integrate coaching and mentoring into their organizations.

Competence and Performance for Coaching and Mentoring: A contested discourse

Competence and Performance for Coaching and Mentoring: A contested discourse

Chapter outline

  • Discourses
  • Coaching and mentoring skills and competencies: Some concluding comments


Skill, competence, performance, standards, adult development, expertise

Chapter objectives

After reading this chapter, you will be able to:

  • Identify the difference between competence and performance
  • Distinguish between different approaches to defining competence
  • Consider the standards of different bodies and relate them to your own practice
  • Reflect upon the difference between a personal model of competence and a national/international standard


To engage in any art, craft or occupation requires the development of a range of skills necessary to carry out the activity involved. As coaches or mentors, we all need to develop a skill base for the work. We might need to be ...

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