Radio frequency identification (RFID) is an automatic identification and data capture (AIDC) technology, capturing or collecting data through an automated mechanism with little or no need of human intervention. The technology enables objects or people attached with RFID tags to be automatically identified so that the electronic information stored in the tags can be collected and transferred directly from the object or person into computer systems without the need of manual input. The automatic process in object identification and information collection makes RFID an ideal technology for tracking.

RFID has been used in a variety of applications in the hospitality and tourism industry—for example, tracking linen in hotels, tracking baggage at airports, tracking dishes ordered in restaurants, tracking chips in casinos, and tracking visitors’ activities in ...