m-Government

The explosion of mobile Internet devices, including smartphones, laptop computers, and tablets, has changed how many people interact with their governments. Much of the world uses such devices, especially smartphones, to connect with the Internet, including accessing electronic government, or e-government, services. As a result, mobile e-government, or m-government, has become increasingly important. m-Government greatly enhances states’ access to their citizens, and vice versa. For example, smartphones allow police on patrol to check databases and vehicle registrations, as well as issue tickets, violations, license tags, and inspection reports. Firefighters can use location-based apps to respond to fires. Schools can update parents about their children’s progress, or lack thereof. Conversely, citizens can obtain real-time, time-sensitive, and up-to-date information; view public documents and medical records; study public ...