Federal Trade Commission’s Bureau of Consumer Protection

The United States’ main consumer protection agency is the Bureau of Consumer Protection, a bureau of the Federal Trade Commission (FTC). The FTC’s goal is to prevent business practices that are deceptive or unfair to consumers and that suppress competition that can also be harmful to consumers. Through its Bureau of Consumer Protection, the FTC works to promote informed consumer choice and public understanding of the competitive process, and investigate consumer complaints regarding deceptive, unfair, or fraudulent business practices, including practices that involve consumer security (e.g., data security breaches, identity theft) and privacy (e.g., “do not call” violations). It attempts to meet these goals without overly burdening legitimate and legal business practices. The FTC operates numerous bureaus under its purview other than the Bureau of ...

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