Intergroup communication refers to social interactions between human source(s) and receiver(s). Source(s) and receiver(s) exchange and transfer emotions, thoughts, and experiences through symbolic interactions. Although individuals live in groups from birth (i.e., families), groups are also composed of individuals who gather around shared bonds and interests. A group is marked by interactions and shared norms. The number and kind of groups an individual belongs to changes over time, in line with her or his physical and psychological development. Understanding an individual’s social behavior requires the analysis of social groups she or he belongs to, as these groups shape their behavioral patterns.

This entry provides an overview of intergroup communication and then explores its three main categories, its role in organizational communication, and its relationship to ...

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