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Given the growing cultural diversity and globalization in most workplaces, intercultural competence in organizations is an important concern for managers and employees. In general, intercultural competence is appropriate and effective interaction enabled by cognitive, affective, and behavioral skills. In organizational settings, such competence skills focus not only on individuals but also on the overall organization itself. This entry describes what is meant by an organization, why intercultural competence in organizations is important, the different philosophies for achieving intercultural competence, and the specific steps for achieving intercultural competence.

Defining Organization

Organizations represent a distinct context for intercultural communication. An organization is a collection of people who coordinate their actions to achieve a common goal. To organize or coordinate their work, individuals structure their activities by division of labor ...

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