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Facework/Facework Negotiation Theory

The meaning of face is generally framed as how we want others to see us and treat us and how we actually treat others in association with their self-concept and expectations. In everyday interactions, individuals are constantly making conscious or unconscious choices concerning face-saving and face-honoring issues across interpersonal, workplace, and international contexts. While face is about a claimed sense of interactional identity in a particular situation, facework is about verbal and nonverbal communication behaviors that protect/save the self, other, or mutual face.

Learning to manage antagonistic intercultural facework competently can bring about multiple perspectives in a conflicting relationship. Intercultural facework competence is a necessary facet of general intercultural communication competence. This entry describes the development of the conflict facework negotiation theory (FNT) and its core ...

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