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Crisis and Conflict Resolution

This entry defines the nature and stages of crisis and locates conflict resolution as a response to this extreme form of conflict. Specifically, de-escalation measures are considered as appropriate conflict resolution responses to situations of crisis.

Crisis and Conflict

Conflict is an inevitable part of daily life and can take the form of a disagreement, an argument, a dispute, a clash, incompatibility, contradiction, or disharmony. Depending on the nature of the conflict and how skillfully it is handled, conflict can have either a productive or a destructive influence on a situation or relationship. In contrast, a crisis connotes a particular level of severity in a conflict, which is characterized by a dramatic and destructive potential, and is often regarded as a turning point from conflict to disaster. ...

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