Conflict Management

Conflict is an inherent part of the human condition and experience. Conflict as a concept can help explain many aspects of social life, such as conflicts of interests, social disagreement, and fighting between individuals as well as groups, organizations, or nations. On a general level, conflict prevention and conflict management are broad terms referring to various approaches and mechanisms used to avoid, minimize, and/or manage conflicts that may satisfy all parties involved. Conflict may be expressed and managed in different ways. Constructive conflict management skills are an important component in the maintenance of virtually all interpersonal relationships. Understanding the range of behavioral choices and strategies available to manage conflict, as well as the differences in preferred styles, adds considerably to people’s skills as effective communicators. ...