To understand change-agentry, one needs to understand change. Change is a process. It can be planned or unplanned, expected or unexpected, gradual or eruptive, and it can be perceived as positive or negative. While there is no agreed-on definition of change-agentry among scholars, there are two general types of agentry. That is, some experts define it as an activity of stimulating, facilitating, and coordinating change efforts (e.g., helping people adapt to a new environment), while others conceptualize it as a process of being self-reflective about the nature of change and the change process (e.g., developing cultural self-awareness and tolerance).

Change Agent Types and Roles

Change agents can be individuals or groups who initiate and manage change processes. Researchers in the field identified four different types of change ...

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