Benchmarks in Diversity and Inclusion

A benchmark is an organizational standard of performance usually stated as a desired result or outcome. It is used most often as a measure of comparison that enables an organization to assess the quality of its work against other organizations. Synonyms include results, goals, outcomes, and milestones. Most leaders and practitioners engage in the development and use of benchmarks with the goal of identifying and then pursuing high-quality work, known as best practices. However, benchmarks can also be useful for setting minimum standards.

This entry offers examples of Diversity and Inclusion (D&I) benchmarks, examines several challenges of agreeing on benchmarks, provides an overview of the benchmarking process, states the distinction between benchmarks and competencies, and closes with a statement on the contribution of benchmarks.