Historically, program evaluation has been used as a tool for assessing the merits of educational and governmental programs, where public funding demands a demonstration of accountability. The basic tenet underlying program evaluation that makes it so useful in this context is its reliance on methods that integrate science and practice to produce reliable and actionable information for decision makers. During the past decade, program evaluation has also become increasingly recognized as a useful tool for helping for-profit organizations implement and enhance human resource (HR) programs to achieve key business outcomes. Successful companies understand that survival and growth in the marketplace cannot occur without programs that are designed to improve competitive performance and productivity, engage employees in the organization’s mission, and create an environment where people ...

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