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Performance Appraisal, Subjective Indices

Work behaviors, processes, and outcomes may be measured and evaluated using a variety of different methods. Although these performance criteria may be measured with either objective (e.g., sales volume) or subjective (e.g., supervisory ratings) methods, the overwhelming majority of appraisals require raters to make subjective judgments about the performance of an employee. These subjective judgments may be either ratings or rankings and may be collected using a variety of different rating formats.

Appraisal Methods

Graphic Rating Scales

Graphic rating scales are the most widely used format for appraising performance. Graphic rating scales require raters to evaluate employee performance along a continuum of response categories or anchors that convey information about the meaningfulness of the various points along the continuum. For example, a rater may be asked to evaluate ...

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