Organizational surveys are also known as employee opinion surveys or employee attitude surveys. Most experts prefer to call them organizational surveys to make it clear that the sponsor and user of such surveys is almost always an organization. Furthermore, the people asked to complete such surveys may be employees at any or all levels, including top executives. Recent estimates conclude that about 75% of all medium- to large-sized firms conduct organizational surveys, typically every year or two. Organizations in the banking, financial, health care services, and high-tech manufacturing industries are the most common users of organizational surveys. They are also used extensively within the U.S. federal government, including the armed forces.

Purpose and History

The size and content of such surveys may vary widely, reflecting the different ...

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