Multimodal Performance Measurement and Assessment

Introduction

Organizations use measurement capabilities for many purposes: selection, placement, and promotion; training; performance reviews, and to otherwise measure operational performance. Measurement, when done correctly, can require extensive resources, but a valid measurement capability can facilitate better performance and guide organizational decision making. More broadly, a central concern for nearly all industrial and organizational psychology interventions is whether they provide the desired effect on job performance. As such, there is a need to measure and understand human performance in various settings. In training environments, the call for adaptive and individualized training to optimize limited resources and training effectiveness hinges on assessing human performance, state, and potentially even trait. Within organizations, the effectiveness of new processes and technologies can be understood only by measuring human performance, and ...