Job satisfaction may be measured for a variety of reasons. For example, a company may measure job satisfaction over time to assess trends in employee attitudes or reactions to a new policy or organizational intervention. Assessing job satisfaction might also serve a diagnostic purpose, identifying those aspects of the job with which employees are dissatisfied. As a last example, companies might measure job satisfaction to predict other important attitudes or behaviors (e.g., job turnover). In all instances, a useful measure is important.

What Makes a Measure of Job Satisfaction Useful?

Is It a Good Measure?

Good measures are reliable (i.e., levels of job satisfaction that are in fact consistent over time demonstrate similar satisfaction scores), valid (i.e., the measure provides a pure measure of job satisfaction), discriminating (i.e., ...

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