Job knowledge is critical to successful job performance. Job performance can be viewed as being determined by one’s declarative knowledge (knowledge of facts, rules, and procedures—a job’s requirements), procedural knowledge and skill (knowing how and being able to do what the job requires), and motivation. In the job performance literature, job knowledge is the declarative knowledge of interest.

Job analysis studies often use job knowledge as an important job descriptor. A typical job analysis will identify the tasks performed by job incumbents as well as the knowledge, skills, and abilities required to successfully perform those tasks. In this context, knowledge can be defined as the degree to which one has mastered a body of material (facts and theory) directly involved in the performance of a ...

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