Interpersonal Communication

Interpersonal communication is a dynamic and complex human communication activity that includes at least two individuals interacting. These individuals intentionally orient toward each other as both subject and object and whose actions embody perspectives both toward self and toward [Page 739]other. In essence, interpersonal communication is a goal-driven interaction between at least two people that typically occurs in a face-to-face environment. However, scholarly trends have moved toward studying mediated interpersonal communication via communication technologies. Interpersonal communication in organizations represents an interaction process including a variety of relational situations. These internal situations most commonly involve superior–subordinate and peer communication. This entry centers on interpersonal communication occurring within organizations. First, an overview of the process of interpersonal communication is provided. Second, interpersonal communication is situated in organizations ...