Benchmarking

Organizations use a variety of measurements to evaluate business performance, such as revenue, stock price, and voluntary attrition. Employee attitudes and workplace climate as measured using employee surveys have been consistently linked to business outcomes. Employee opinion surveys have become a common tool used by chief executive and chief human resources officers to guide decisions about talent in their organizations with the goal of improved performance. The use of relevant benchmarks provides decision makers with a standard that can be used to interpret the organization’s standing as it competes for talent with employers of choice in general, in the same industry, and in countries in which the organization operates. Standards, targets, or benchmarks can be derived from internal organizational data such as comparing results of ...