When people are asked to describe their job and work environments, the concept of stress is almost always noted as a feature, often a defining one. Within a work context, stress can be generally defined as a state of physiological and/or psychological arousal. This arousal is experienced when we perceive the need to respond to an internal or external trigger that has moved (or is threatening to move) us away from a comfortable state of balance between what is being demanded of us and what we are able to provide. In this way, we feel stress at work when some trigger compels us to resolve a real or perceived discrepancy between where we are or what we are feeling and where we would like to ...

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