The social relations model (SRM) originated within social psychology as a method for capturing the fundamental interpersonal nature of human perception and behavior. That is, when people form evaluations or interact with one another, they are simultaneously “checking each other out.” Specifically, the person being rated and the raters themselves do not form their perceptions or behave in isolation. For example, when employees determine whether their coworkers are uncivil (i.e., exhibit a lack of regard for each other), each person is simultaneously evaluating the other individuals.

At its most basic level, the SRM is a framework for understanding the different sources of variability that underlie ratings of interpersonal phenomena (e.g., conflict, trust, interdependence). Specifically, the SRM decomposes the variability in ratings of interpersonal phenomena into individual, ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles