Caseload

As a general term, caseload is used to describe the number of cases (i.e., clients or patients) handled by a professional or an organization in a given period of time. Differential uses of the term apply in various service delivery settings due to the nature of the setting and the period involved in providing services. This entry discusses caseload management and workload advocacy.

Medical settings focused on acute care may provide services to an individual case for only a day or a week; therefore, caseload may be counted on a daily or weekly basis. School-based services typically occur for the duration of the academic year, so a school-based clinician’s caseload may include all clients receiving services during that school year. In some settings, caseloads may also ...