Student Experience Surveys, UK

Within a competitive UK higher education sector, student experience surveys can provide key insights in order to understand and benchmark an institution’s performance and to explore students’ perspectives regarding their programme of study. Student surveys are questionnaires, often conducted online, which can include a range of both closed and open free-text questions about the student experience. Such surveys will generally include a number of scales whereby groups of questions explore key areas of the student experience.

Whilst student experience surveys differ in terms of focus, they can predominantly be split in terms of a focus upon satisfaction or engagement and in turn as to whether they focus on the academic experience or whether they also include wider student life. Student satisfaction surveys tend to be aimed ...