Virtual teams, whereby geographically dispersed individuals work together toward a common goal, developing and establishing effective work protocols and supportive relationships through technologies, have become a major component in today’s organizations. Whether it is for work, learning, or problem solving in general, companies, nonprofit organizations, and schools must leverage collective resources and talents. When the nature of the problem goes beyond the scope of individual effort, educators and organizational leaders frequently form a team to resolve the issue. Although the literature on cooperative learning and collaborative problem solving is rich, extant literature on teams largely focuses on task and social dimensions of group work, paying less attention to managing the process of virtual group work and developing team members. To leverage what virtual teams truly ...

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