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Agent technologies can be applied to the evaluation of learning. In this context, an agent is a persistent software entity dedicated to a specific purpose, and agent technology is a significant technology and approach for the design and deployment of information systems to support complex program evalutions. Learning evaluation approaches have been proposed in a number of theories and methodologies including Donald Kirkpatrick’s 1959 taxonomy, Robert Brinkerhoff’s sustained performance view, and Daniel Stufflebeam’s program evaluation approach. However, the definition and reliable implementation of a robust program evaluation capability is considered to be lacking in many organizations.

In the educational setting, agents are for the most part discussed and applied as learner guides or avatars. The use of agents implemented to support program evaluation tasks, for example, ...

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