• Entry
  • Reader's guide
  • Entries A-Z
  • Subject index

M-Pesa is a form of mobile phone–based payment and transfer service that has been highly successful in Kenya. M-Pesa, which provides services for the mobile network operators Safaricom (in Kenya) and Vodacom (in Tanzania), is one of the most widely used mobile payment (or m-money) systems in the world. The name comes from the Swahili word pesa, which means “money,” and the m stands for “mobile.” This innovative payment system emerged from research that identified that in several countries in Africa people were using mobile phone credit as a proxy for money by transferring it between users (often friends or relatives). Initially, the service was planned to act as a form of microfinance, where borrowers could receive and repay loans via phone credit. However, a ...

    • Loading...
    locked icon

    Sign in to access this content

    Get a 30 day FREE TRIAL

    • Watch videos from a variety of sources bringing classroom topics to life
    • Read modern, diverse business cases
    • Explore hundreds of books and reference titles